Sony

Sony Network Entertainment Europe engaged Afterglow to strengthen the go to market performance of its online store on Google. Early conversations made the challenge clear: the store needed credibility, visibility, and a clearer path for buyers to act. Alongside structured campaigns supporting the catalogue, we identified opportunities to push AAA titles such as The Last of Us and Batman Arkham City through sharper targeting and conversion pathways. This was not just a traffic exercise. It was about installing a tighter go to market system across visibility, intent capture, and purchase momentum. Our goals were to increase awareness, strengthen online presence, and drive more visits into the store.

The go to market system was built to capture demand already forming around premium digital entertainment. We knew gaming audiences respond strongly to launches, trailers, and high intent moments, so media ads became the right top of funnel format for reach and demand capture. Search then sat alongside media to convert active intent, giving Sony a cleaner path from visibility to click. We A/B tested both formats to measure role, efficiency, and overall conversion impact clearly.

Media vs. Search Ads Campaign Comparison - The Last of Us

The Last of Us web banner

 

Our campaign achieved:

  • 20% increase in media ads search impression share
  • 94.34% for media ads
  • CTR 34% times higher for media ads
  • CPA 68% lower for media ads
  • 40% of customers made multiple purchases

 Media vs. Search Ads Keyword Comparison- Batman: Arkham City

batman arkham city banner

This campaign achieved:

  • 90% more clicks even with 29% fewer impressions
  • 170% higher CTR than in Search
  • 50% higher conversion rate than in Search
  • 23% lower CPA than in Search
  • 51% less cost than the Search campaign

 

To summarise, our impactful ads resulted in the following outcome:

40% of customers made multiple purchases

20% increase in media ads search impression share

170% higher CTR than in Search

50% higher conversion rate than in Search

23% lower CPA than in Search

CTR 34 times higher for media ads